Business Communication Series
Our online Business Series is designed with "mix and match" capabilities, focusing your professional development in the areas needed most. Developed based on feedback from our community partners, this series targets skills that employers say are necessary for modern office environments. With businesses having employees from different generations, backgrounds and cultures working alongside one another, understanding diversity and communication in a varied environment are more important now than ever.
Being on the receiving end of constructive feedback can be uncomfortable, but in any working relationship, it is inevitable. Learning how to apply given feedback can not only improve your contribution to the team but can make for better overall communication. This professional development module was designed as part of our Soft Skills Series to help you learn how to listen and respond to feedback.
In this course, you will:
- Learn to identify generational differences in the workplace and how to communicate accordingly
- Get tips on how to accept your superior's feedback with a positive attitude
- Identify when a response can be perceived as defensive and how to not make it so
Business Series are a noncredit offering. Modules are designed to be completed in about one hour. Series is not financial aid eligible.